Steve GoodnerPsychological safety is not the belief that no one will disagree with you. It is the belief that you will not be punished — socially, emotionally, or professionally — for saying the thing that needs to be said.
Steve GoodnerBoundaries are not walls. Boundaries are the shape of a healthy relationship. No rhythm holds, no trust account fills, and no culture stays healthy in a relationship — or a business — where the boundaries are unclear.
Steve GoodnerCommunication is the act of sending and receiving signals. Alignment is the result — when the people in your business understand, in the same way, what you are doing, why you are doing it, and what their part is.
Steve GoodnerTrust is not the feeling that follows a healthy business. Trust is the soil in which a healthy business grows.