Steve GoodnerPeter Drucker is often credited with the line "what gets measured gets managed." But almost nobody quotes the dangerous half of that truth, that this includes measuring the wrong things and the things that quietly hurt you.
Steve GoodnerSelling, done well, is not an act of taking. It is an act of service. It is the moment you look at someone who is stuck, who has told you they want to be unstuck, and you extend a credible invitation into the transformation they came for.
Steve GoodnerCoachability is a specific, learnable orientation — the capacity to receive feedback accurately, run it through your own judgment, and adjust your behavior when the feedback is right.
Steve GoodnerA resignation, when you listen for it, is not a data point about the market. It is a report from inside your ecosystem. What if your ecosystem has been trying to tell you something?